PRIVACY POLICY

​Lunasco ("we", "our", or "us") operates the Lunabi mobile application ("App").

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

By using Lunabi, you agree to the practices described in this Privacy Policy.

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Information We Collect
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Lunabi is designed to provide a safe and simple experience. You can use the App without creating an account.

Depending on how you use the App, we may collect the following information.

Device Information

We may automatically collect information such as:

• Device model
• Operating system version
• App version
• Language settings
• Approximate country or region
• Device identifiers
• Crash reports
• Performance diagnostics

Usage Information

We may collect anonymous or aggregated information about how the App is used, including:

• Features accessed
• Stories or audio content played
• Session duration
• App interactions
• General analytics used to improve the App

This information does not directly identify you.

Subscription Information

If you purchase a subscription, payments are securely processed by the Apple App Store or Google Play Store.

We use RevenueCat to manage subscription status and entitlements. We do not collect or store your payment card information.

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Information We Do Not Collect
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Lunabi does not require users to create an account.

We do not intentionally collect personal information such as:

• Name
• Home address
• Phone number
• Password
• Payment card information
• Precise location
• Contacts
• Photos
• Camera images
• Microphone recordings

unless you voluntarily provide information when contacting us for support.

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How We Use Information
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We use collected information to:

• Provide and maintain the App
• Deliver bedtime stories, meditation, and audio content
• Manage subscriptions
• Improve performance and reliability
• Diagnose crashes and fix bugs
• Understand how features are used
• Respond to customer support requests
• Protect against fraud, abuse, or misuse
• Comply with legal obligations

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Third-Party Services
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To operate and improve Lunabi, we use trusted third-party service providers, including:

• Google Firebase (Analytics, Crash Reporting, Cloud Messaging)
• RevenueCat (Subscription Management)
• Google Play Billing
• Apple In-App Purchases
• Google Cloud Platform

These providers may process limited information in accordance with their own privacy policies.

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Children's Privacy
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Lunabi is designed for families and young children and should be used under the supervision of a parent or legal guardian.

We do not knowingly collect personal information directly from children.

If you believe a child has provided personal information to us, please contact us at:

ask@lunabisleep.com

We will investigate and, where appropriate, delete the information promptly.

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Notifications
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If you choose to enable notifications, Lunabi may send reminders, updates, and other helpful information related to the App.

You can disable notifications at any time through your device settings.

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Data Security
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We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

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Data Retention
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We retain information only for as long as necessary to:

• Provide and improve our services
• Maintain subscriptions
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Anonymous or aggregated analytics may be retained for a longer period to help improve the App.

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Data Deletion Requests
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Lunabi does not require users to create an account.

If you would like to request deletion of any personal information associated with your use of the App, such as customer support communications or subscription-related information where applicable, please contact us at:

Email: ask@lunabisleep.com

We will review your request and respond within 30 days.

Where applicable, we will delete personal information unless we are required or permitted by law to retain certain records for legal, accounting, fraud prevention, security, or regulatory purposes.

If we do not have any personal information associated with your request, we will let you know.

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Your Privacy Rights
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Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing where applicable

To exercise any of these rights, please contact us at:

ask@lunabisleep.com

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International Users
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Your information may be processed and stored in countries other than your own, including where our service providers operate.

By using Lunabi, you acknowledge that your information may be transferred and processed in accordance with this Privacy Policy.

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Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

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Contact Us
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If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Lunasco

Email: ask@lunabisleep.com